Promotion Terms

1. Scope

1.1 A "promotion" means any offer or reward MatchGlobal provides, including free trials, plan discounts, discount codes, referral rewards, points, prize draws, giveaways, limited-time plans, and promotions run jointly with partners.

1.2 Where an individual promotion has its own "promotion rules", those promotion rules prevail; matters the promotion rules do not cover are governed by these Promotion Terms; matters these Promotion Terms do not cover are governed by the Terms of Service, the Employer Terms and the Privacy Policy.

1.3 By taking part in any promotion, you confirm that you have read and agree to these Promotion Terms and that promotion's rules.

2. Eligibility

2.1 Eligibility is as set out in each promotion's rules. Unless stated otherwise, participants must hold a valid MatchGlobal account that has not been suspended; for employer promotions, the account must have completed company verification.

2.2 Unless stated otherwise, each person and each company (counted by Unified Business Number) may take part in the same promotion only once.

2.3 MatchGlobal employees and persons designated in the promotion rules may not take part in prize draw promotions.

3. Changes, suspension and termination of promotions

3.1 MatchGlobal reserves the right to change, suspend, extend or end any promotion early at any time, including its content, eligibility, duration, number of places, and the type and quantity of rewards. Changes will be announced on the promotion page, in the App or on the LINE official account, and take effect when announced.

3.2 Rewards already earned are not affected. Rewards for which you met the conditions and that you received under the original rules before a change, suspension or termination was announced (for example, points already issued, a trial period already started, or a discount already applied to an order) are still handled under the original rules. This does not apply to participants who have engaged in abuse under point 5.

3.3 If a promotion cannot go ahead as planned because of force majeure or a cause not attributable to MatchGlobal (for example, a system failure, natural disaster, change in the law, request from a competent authority, or a partner ending its cooperation), MatchGlobal may adjust or end the promotion immediately and may substitute a reward of equal value.

4. Nature of rewards

4.1 Unless stated otherwise, rewards, points and discounts have no cash value and may not be exchanged for cash, transferred or resold, nor combined with other offers.

4.2 Rewards with a period of use lapse when that period ends and will not be reissued. Points are valid for 12 months from the date they are issued; if a rewards scheme changes or ends, points already earned can still be redeemed for at least 30 days after the announcement (whichever expires later).

4.3 When an employer uses a discount or extended trial to purchase a paid plan, the offer applies only to the specified plan and period. When the offer ends, the plan is charged at the price then in effect; if it renews automatically, we will notify you in advance as set out in the Employer Terms. Any refund is calculated on the amount actually paid.

4.4 For rewards or giveaways provided by a partner, that partner is responsible for their quality, use and after-sales service, and they are handled under that partner's conditions.

4.5 Referral rewards are issued on condition that the invited person completes registration and the steps specified in the promotion rules (for example, completing a profile). Rewards do not depend on whether the invited person applies for, is offered or starts a job.

5. Preventing abuse

5.1 Taking part in a promotion in any of the following ways is abuse: creating multiple accounts, providing false information, inviting yourself, using bots or automated tools, making fake applications or posting fake jobs, colluding with others to obtain rewards for each other, or any other conduct contrary to the purpose of the promotion.

5.2 Where MatchGlobal reasonably determines that abuse has occurred, we may cancel the participant's eligibility, recover rewards already issued or amounts already discounted (including by charging them on later fees), take action against the account under the Community Guidelines, and, where necessary, pursue legal action. You may appeal under point 3.5 of the Community Guidelines.

6. Tax

6.1 Where prizes or prize money must be reported or have tax withheld under the tax laws of the Republic of China, MatchGlobal will handle this as the law requires. For example: a prize worth more than TWD [1,000] will be counted as the winner's income from chance winnings and a withholding statement will be issued; for a prize worth more than TWD [20,000], [10]% will be withheld in advance as the law requires; for persons not resident in the Republic of China, [20]% will be withheld as the law requires. [Accountant to confirm the amounts and tax rates.]

6.2 Winners must provide the identity details needed for tax reporting (for example, name, national ID or residence permit number, and household registration or residence address). Winners who do not provide them within the deadline are deemed to have given up the prize.

7. Personal data

Data collected when you take part in a promotion is used to run the promotion, contact winners, send prizes and file tax reports, and is handled under the Privacy Policy. When the list of winners is announced, names are shown partly masked. After the promotion ends, the data is kept for as long as needed for tax purposes or to handle disputes.

8. Announcements and questions

8.1 Announcements about a promotion (including the list of winners and any changes) are authoritative as published on the promotion page, in the App or on the LINE official account.

8.2 Any question about a promotion is interpreted under the promotion rules, these Promotion Terms and applicable law; any dispute is handled under Article 16 of the Terms of Service. Please email support@matchglobal.co with questions.